Monday, 5 May 2025

pl 230 notes

 

Dynamics 365 Customer Voice. In customer satisfaction surveys

NPS(net promoter score) has a scale of -100 to 100, 

CSAT(Customer satisfaction survey) has a scale of 0 to 5.

Sentiment is either Negative, Neutral or Positive so doesn't apply.







Admin power platform operations

  The data is available for 28 days but we can filter out the data for 30 days and its not a live telimetry.  We can get the list of data ba...