Monday, 5 May 2025

pl 230 notes

 

Dynamics 365 Customer Voice. In customer satisfaction surveys

NPS(net promoter score) has a scale of -100 to 100, 

CSAT(Customer satisfaction survey) has a scale of 0 to 5.

Sentiment is either Negative, Neutral or Positive so doesn't apply.







No comments:

Post a Comment

How to Call an Action through Power Automate(MS Flow)

  Introduction As Microsoft is providing us more flexibility with Power Automate (MS Flow), recently we found that now we can call the Actio...