Dynamics 365 Customer Voice. In customer satisfaction surveys
NPS(net promoter score) has a scale of -100 to 100,
CSAT(Customer satisfaction survey) has a scale of 0 to 5.
Sentiment is either Negative, Neutral or Positive so doesn't apply.
PCF Framework - Quick Guide
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Sometimes there are cases where you might need to restrict certain users from seeing or using particular Business Process Flow in Dynamics...
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