Creating a support instance in Microsoft Dynamics 365

Creating a support instance in Microsoft Dynamics 365

This will be helpful when you raise a Microsoft Ticket, they need a copy of your instance to perform debugging to resolve your issues.

I have created a support instance to perform the full copy to the org “orgfe123ed9_1123456789”.

Here are steps to do it:

·         Go to Office 365 Admin centers > Admin > Dynamics 365

·         Choose the Instances tab.

·         Select affected instance, and then click Copy.

·         On the copy instance page, select target instance “orgfe123ed9_1123456789”, copy type Full copy, and then click Copy.

·         Click yes in the confirmation dialog box.